Personal Data Protection

Roma77 Privacy Policy — Your Data Is Fully Protected

At roma77, your privacy is more than a legal obligation — it is our genuine commitment to every member. This Privacy Policy transparently explains how we collect, use, store, and protect your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Updated: 1 January 2026 English PDPA Malaysia Compliant
Our Privacy Commitment
  • 256-bit SSL encryption for all data
  • Data is never sold to third parties
  • Fully compliant with PDPA 2010
  • You have the right to access & correct your data
  • Data stored on licensed secure servers

6 Ways roma77 Protects Your Information

Every layer of data protection at roma77 is specifically designed to ensure your personal information remains secure and is only used for purposes you have authorised.

Bank-Grade Layered Data Encryption

SSL 256-bit · TLS 1.3

All information you submit to the roma77 platform — including login credentials, personal details, and financial data — is protected with bank-grade 256-bit SSL encryption. This means your data cannot be read by any party even if intercepted during transmission.

Secure Data Storage & Restricted Access

Secure Servers · Restricted Access

Your personal data is stored on secured servers with strict access controls. Only authorised personnel may access your sensitive information, and every access is logged for roma77's internal security audit purposes.

No Sale of Data to Third Parties

Privacy Assured · Never Shared

Roma77 has never and will never sell, rent, or share your personal information with any third party for marketing or commercial purposes. Your data belongs to you, and we respect the trust you place in us.

Your Right to Access & Correct Data

PDPA 2010 · User Rights

In accordance with PDPA 2010, you have the right to access, amend, or request the deletion of your personal data held by roma77. Any personal data requests will be processed within 14 business days by our team.

Two-Factor Authentication (2FA)

Additional Security Layer

Roma77 provides two-factor authentication (2FA) for all member accounts to prevent unauthorised access. Even if your password is compromised, your account remains secure through an additional verification layer via your mobile phone.

Immediate Data Breach Notification

Transparency · Prompt Notification

In the event of any security incident that may involve your data, roma77 is committed to notifying you within 72 hours of the incident being detected. Transparency is a core value in how we manage member information security.

1Personal Information We Collect

When you register an account on roma77 or use our services, we collect certain information required to operate the platform safely and effectively. This data collection is carried out transparently and solely for the purposes stated in this policy.

There are two main categories of information we collect — information you provide directly, and information collected automatically when you use our platform.

Information you provide directly:

  • Full name as shown on your identity card or passport
  • Date of birth for age verification (18 and above)
  • Email address and mobile phone number
  • Current residential address
  • Bank account or digital wallet details for transaction purposes
  • A copy of your identity document (MyKad or passport) for the KYC process

Information collected automatically:

  • IP address and device information used
  • Web browser type and version
  • Session data and in-platform activity logs
  • Deposit and withdrawal transaction records
  • Gaming history and wagering activity
  • Cookie data and platform preferences

2How We Use Your Information

Every piece of information we collect has a clear and specific purpose. Roma77 does not use your data for any purpose not stated in this policy without first obtaining your consent.

  • Account management: To create, verify and securely manage your member account
  • Transaction processing: To process deposits, withdrawals and any financial transactions on the platform
  • Identity verification (KYC): To verify that you meet the age eligibility requirements and to prevent money laundering
  • Service communications: To send important notifications regarding your account, transactions and platform updates
  • Platform security: To detect and prevent fraud, account misuse and illegal activities
  • Experience enhancement: To analyse usage patterns in order to improve our platform and services
  • Legal compliance: To fulfil applicable regulatory reporting and compliance requirements

We may also use your email address and phone number to send you promotional information and exclusive roma77 offers. You may opt out of receiving these marketing communications at any time through your account settings.

3Information Sharing with Third Parties

Roma77 takes a highly cautious approach to sharing members' personal information. We do not sell or rent your data to any third party for marketing or commercial purposes under any circumstances.

However, there are limited situations where your information may need to be shared with certain parties:

  • Payment processors: Required transaction information is shared with payment providers (such as banks and digital wallets) solely to process your deposits and withdrawals
  • Technical service providers: Infrastructure providers that help us operate the platform are bound by strict confidentiality agreements
  • Legal requirements: We may be required to disclose information when mandated by the relevant authorities or a valid court order
  • Fraud prevention: In cases involving fraud or illegal activity, relevant information may be shared with law enforcement authorities

All third parties working with roma77 are bound by data protection agreements and are not permitted to use your information for any purpose other than the specified services.

4Cookies & Tracking Technologies

Roma77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

We use several types of cookies for different purposes:

  • Essential cookies: Required for core platform functions such as login and session security — cannot be disabled
  • Preference cookies: Saves your language settings and display preferences for a more comfortable experience
  • Analytics cookies: Help us understand how members use the platform so we can continuously improve it
  • Session cookies: Keeps you logged in so you don't have to sign in again each time

You can manage and disable non-essential cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of the roma77 platform.

5Data Storage & Retention Period

All members' personal data is stored on secure servers with strict physical and digital security controls. Roma77 applies encryption at rest and encryption in transit to ensure your data is protected at all times.

Data retention periods vary depending on the type of information and applicable legal requirements:

  • Active account data is retained for as long as your account remains active
  • Financial transaction records are retained for a minimum of 7 years in accordance with Malaysia's financial regulatory requirements
  • Security activity logs are retained for 2 years for audit purposes
  • Closed account data is retained for 5 years after closure for compliance purposes
  • Marketing data is deleted within 30 days after you opt out

Once the retention period expires, your data will be securely deleted or anonymised in accordance with established procedures.

6Your Rights Under PDPA 2010

As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal information held by roma77:

Your Rights Description Response Time
Right of Access Request a copy of the personal data we hold about you 14 business days
Right to Rectification Request correction of inaccurate or incomplete data 7 business days
Right to Erasure Request deletion of your data in certain permitted circumstances 21 business days
Right to Object Object to the processing of your data for direct marketing purposes Immediately
Right to Restrict Processing Request that we restrict how we use your data 14 business days

To exercise any of the above rights, please contact the roma77 customer support team. We may need to verify your identity before processing any requests related to your personal data.

7Children's Data Protection

The roma77 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.

If we discover that a child's personal information has been collected without proper age verification, we will take immediate steps to delete that information and close the account in question. Parents or guardians who believe their child may have registered an account at roma77 are welcome to contact us for immediate action.

8Changes to This Privacy Policy

Roma77 reserves the right to update or modify this Privacy Policy from time to time in line with changes in legislation, industry practices, or platform improvements. Any significant changes will be communicated to you via in-platform notifications or email at least 14 days before they take effect.

We encourage you to review this Privacy Policy page periodically. The "Updated" date at the top of this page will always reflect the latest version of our policy. Your continued use of the roma77 platform after any changes take effect constitutes your acceptance of the updated policy.

9Contact Us About Privacy

If you have any questions, concerns, or complaints regarding how roma77 handles your personal data, our team is ready to assist you. We take all feedback seriously and will respond in a timely manner.

You may contact our Data Protection Officer through the platform's customer support. For PDPA-related complaints that we are unable to resolve, you also have the right to refer the matter to the Personal Data Protection Commissioner of Malaysia.

Support Email
[email protected]
Response Time
Within 3 business days

Ready to Play with Peace of Mind at Roma77?

With the confidence that your data is fully protected, enjoy a safe, fair, and entertaining online experience alongside over 500,000 roma77 members across Malaysia.

Data protected by 256-bit SSL PDPA Malaysia Compliant No data sales
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